Frequently Asked Questions PDF  Print  E Mail
We welcome your detailed questions and any curiosity regarding program components. Our aim is to offer a completely visible design, fee structure and all-inclusive services. The following FAQ(s) address popular interests among employers and benefits coordinators during their review of the full-service American 401k program. Content includes the broad categories of:
Starting a 401k
If you are considering a benefit where employees may save tax-deferred on behalf of retirement, then your options are a 401k, SIMPLE, or payroll IRA. If you are considering a plan that is funded exclusively by employer contributions, then a Profit Sharing, SEP, or Defined benefit plan may be the right solution. Our team will assist in helping you determine the best fit for your retirement savings needs. How do we know if a 401k is the right plan type to offer? Can you give a background on you and your company? Can your team assist us in the design features of our program? If we have an existing plan and want to make improvements, will you represent us? Can you suggest questions that we may ask potential providers? Is there a general checklist that we can use during our review? What other obligations does the business owner have during the review and selection process? Can you assist with a price comparison? How soon can we start our 401k? Can we receive our application by E Mail?
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Designing Your Plan
What is the minimum # of employees? Does someone assist us with plan design questions? Do we need to obtain a plan document on our own? Is the employer required to match? What do other businesses do regarding matching? Should we have a Safe Harbor 401k or a traditional 401k? If we choose a traditional 401k, can we elect to make flexible profit sharing deposits from year-to-year? Can we offer a loan provision and/or a hardship withdrawal feature in the plan? Can we have a Roth 401k provision? Can we utilize automatic enrollment?
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Employer Services
Does this program include full-service record keeping? Do you coordinate with our payroll provider for ease of deposits? Will you educate our employees in an enrollment meeting? Do you assist us with 404(c) guidelines? Do you help us manage our fiduciary responsibilities? Is this 401k easy to operate, on the part of the employer? Will your representatives be available to meet regularly with our investment committee to review the plan and investment options? Will your firm provide an Investment Policy Statement for Trustee reference? Who can assist us with the Adoption Agreement and design of a new 401k plan? Is there anything that the employer must do as requirement to enroll new employees? Some of our employees have 401ks or IRAs from previous employers - can they rollover the accounts and do you assist? If we intend to make an employer contribution, will PB&H give a free analysis to illustrate the employer deposit?
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Employee Support
Who assists employees with mutual fund education and asset allocation support? Are there tools that will help our employees assess their retirement income need and suitable level of risk? What about employees who are unable to attend an in-person enrollment meeting? Does someone assist our employees with fund selection and asset allocation? Does someone help our employees when they leave employment or retire? How do employees obtain information on their accounts? Can employees transact online? Where can we obtain additional investment literature?
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401k Expense Detail
What is the total employer record keeping fee schedule for this 401k program? Are there any other fees to the employer for required full-services? Is there any special requirement for us to receive this low record keeping fee schedule. Is there a separate asset management fee or a wrap-fee? Is this a variable annuity product? Are there any insurance related charges? Are there any investment fees other than the mutual fund expenses as detailed by prospectus? Are there any sales related charges to buy or sell mutual fund shares? How does this program remain so cost-effective? What is the tax credit available to employers for starting a new retirement plan? Is there an additional fee if our business selects a Safe Harbor 401k instead of traditional (standard)? Is there an additional fee if our business decides to include a Roth 401k provision? Is there an additional fee if our business includes a match or adds a profit sharing provision to the plan? Is there an additional fee if our business elects to utilize automatic enrollment? Is there a cost to terminate this 401k program? Can the record keeping fee, paid to PB&H, change in future years?
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Investment Options
What organization is offering this program? Who selects the funds within our Plan? How many funds may our business select within the 401k? What is the “right” number of fund choices to offer our employees? Is there a minimum number of funds that we must use? Is there a limit on the number of funds that we can select under Plan B? What investment categories should we include? What share classes of mutual funds may we select within the program? How will we be informed of the investment expenses? Can our Plan offer company stock as an option? Can our Plan offer securities brokerage accounts as an option for interested participants? Is there a separate asset management fee or a wrap-fee on any part of our investments? Is this a variable annuity product? Are there any insurance related charges? Are there any investment fees other than the mutual fund expenses as detailed by prospectus? Are there any sales related charges to buy or sell mutual fund shares? Is there a fee to change our funds at a later time? When is a multi-fund-family 401k program suitable? How do you receive compensation?
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What Makes Us Different
How are you different than other providers? What is your privacy policy? How do you overall 401k expenses compare with industry averages? Are all providers basically the same in what they are offering?
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Important Information

All administrative and record keeping services are offered by PB&H Benefits, LLC. The custodian trust company is Mid Atlantic Trust Company (MATC), providing a state-of-the art trading and reporting system that integrates record keeping, trust accounting, and straight-through processing with access to over 16,000 mutual funds in underlying accounts. All investments are offered by Registered Representatives of MML Investors Services, LLC, Securities are distributed through MML Investors Services, LLC, Member, SIPC. Supervisory Office: 2 Bala Plaza Suite 901 Bala Cynwyd, PA 19004 Tel (610) 660 9922. Investment education is provided by Registered Representatives of MML Investors Services, LLC. Note that our role as financial professionals, with respect to the 401k plan, is not to provide investment advice. We offer employee education including fund information and portfolio design using models that match the employee's intended level of risk and investment goals. In no way do we endorse any recommendations, advice, or opinions contained in Information developed by third party providers and mentioned in this website. We merely provide access to such information as a convenience to help you consider your design and investment selections. Any investment decisions you make are based solely upon your evaluation of financial circumstances and investment objectives, in the best interests of your Plan. Mutual Funds are sold by prospectus. You should carefully consider a fund’s investment objectives, charges, expenses, and risks before investing. The fund's prospectus, which can be obtained online (or hard copy) by calling your Registered Representative, contains this information and other facts about the fund. Please read the prospectus carefully before you invest or send money. We do not offer tax planning or legal advice. Please consult your CPA or attorney for specific tax implications and legal matters pertaining to your Plan.

Registered Representative Information

John M. Novak is a Registered Representative of and offers securities and investment advisory services through MML Investors Services, LLC, Member, SIPC. Supervisory Office:
First Financial Group
2 Bala Plaza Suite 901
Bala Cynwyd, PA 19004
Tel (610) 766 3014
Administrative and record keeping services offered by PB&H Benefits, LLC, and custodian services offered by Mid Atlantic Trust Company are not sponsored or offered through First Financial Group or MML Investors Services, LLC.  PB&H and MATC are not affiliates or subsidiaries of MML Investors Services, LLC.
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